June  2004  

Volume 1, Number 2


Current IT Issues



  • 90Gb USB backup drives- faster than tape drives- now available

  • RugRat- infecting 64Bit PC's

  • Save yourself TT$800+! Let EZNeTT install your TSTT ADSL router for your business

  • Outfit your small LAN wirelessly today...it's much cheaper & more secure than you think! Contact EZNeTT for ideas.

  • Experiencing LSASS.EXE errors? You may be infected with the Korgo Worm. Check EZNeTT for disinfection today.

  • Still doing AntiVirus updates on your LAN manually? Use McAfee's Protection Pilot product and administer all your clients' antivirus from one desktop! Contact EZNeTT for more.



To the AntiSpam go the spoils

Everyone's got an AntiSpam filter now. Its purpose is to weed out junk & spam mails out of your Inbox, supposedly leaving behind legitimate email. Most of these filters are applied from your Internet Service Provider's (ISP) mailserver, and are automated in nature.


Discriminate filtering

If an email satisfies certain rules, it's placed in a blacklist, which means the sender cannot send  to you anymore. Should your ISP allow you to manually check the blacklisted addresses, and it mistakenly placed a legitimate one in there, you can move it to your whitelist (allowable).

Often, the ISP themselves become blacklisted, and, by extension, you get blocked.


Spoof me not

But what you may not know is, due to viruses spoofing your email address or just by virtue of you sending an email that may satisfy the blacklist rules, your legitimate email address can end up being blocked!

The question is- do you know if you are?


Into the Ether it goes...

AntiSpam filtering borrows from basic firewall rules, whereby suspect emails will be dropped, and no bounce message will be generated. This discourages the discovery of legitimate email addresses & servers, which propagates spamming.

Your address may very well be blacklisted at this very moment, and you're happily sending out mails, invoices, important inter-office data, etc, thinking it's delivered, and it very well may NOT.


To bcc: or not to bcc:

To verify that really important emails are delivered, you can send yourself a bcc: to a free email account, e.g. HotMail, Yahoo!, the upcoming Google G-mail, etc. Chances are good that if your mail arrived at the free services, it'll arrive at its intended destination.


Shameless Plug Dept.

Most likely, you've got an email account with your ISP's dialup or broadband service. The ISP's impose default filtering for all, and most mails get trapped. But few report to you on those trapped, which may be vital to you. Choose a service who sends you bi-weekly reports, allowing you to release the wanted emails, manage your whitelist, and delete the bad ones in one fell swoop, with a money-back guarantee if you're not satisfied.



What We Do

  • LAN/WAN Connectivity

  • AntiVirus Solutions- desktop & corporate/servers

  • RFP's for upgrades/new equipment

  • 2nd opinions on IT issues

  • Mailservers

  • Employee Internet Management Systems

  • FireWalls/Securing your WAN connection

  • Inter-Office connectivity

  • Multiple-machine Internet connectivity

  • ADSL installations

  • Resolution of most Hardware & Operating System issues

  • Secure internal wireless LAN connections to your Internet link

  • Much more!




your data NOW!

"That's IT's job!" is the comment you usually hear from people. It's most often heard when some file is lost or can't be retrieved.

But did you read the IT Policy manual which states clearly that IT does not backup the data on your PC?


It's 9a.m. Do you know where your backup is?

Even if a manual isn't published in your company, it's safe to assume same- no backup of your local hard drive is being done.

Sure, hard drives have come a long way and most live up to their 3-year warranty lives, but nobody (except IT) knows how old your PC is, so you may very well be on the verge of a crash, and subsequent loss of your data.


But I save in My Documents!

Oh really? Have you verified that the My Documents folder is redirected to the server? Check it now:

  1. RightMouseClick on the My Documents Folder

  2. Choose Properties

  3. If you see something like C:\ or D:\ or even E:\ in some cases, it's NOT being saved on the SERVER!


Did you Save As...?

Ah, yes, on to the subject of most hair follicle-removals. You receive an email with attachment, and happily work on it for hours, pressing SAVE ever so often. You close the document, and hey....? Where'd it go?

You know calling up the IT Dept for this just brings blood to the boiling point, so the first thing you should always do when you open email attachments is- SAVE AS, and place it in your My Documents folder.


Check, Please

Even if the My Documents is redirected, you're probably saving your personal files (e.g. CV, kids' pics, the long-overdue resignation letter) on your desktop. They can't fit on diskette, so maybe you should invest in a USB key drive, or a personal tape backup solution, even a ZIP drive- it doesn't matter; SAVE YOUR DATA NOW (on some removable media), before the "waiter of crashed hard drives" comes to clean your platters.



 visit us @ http://EZNeTT.com

Gregory Mohammed

Principal Consultant